Returns & Exchanges
At THINKCAR, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe reflects your unique style with the perfect fit and quality.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.